Shipping policy

Last updated: 11 November 2026

Free shipping

Shipping is free on every order. The shipping cost is always shown at checkout before you pay.

Delivery times

Orders are processed in 1-3 business days. Delivery to the United States usually takes 10-16 days from the day you order. The product page shows your estimated delivery date.

Christmas: order by December 7 for delivery before Christmas in the United States.

Delivery times are estimates and may be longer during busy periods (Black Friday, Christmas), public holidays, customs checks or for reasons beyond our control.

Other countries

If your country is offered at checkout, we can ship there too. Delivery to other countries may take longer.

Customs, duties and taxes

Orders shipped outside the United States may be subject to import duties, taxes or customs fees in the destination country. These charges are not included in our prices and are the customer's responsibility. If a package is refused because these charges were not paid, we refund the product price minus the shipping and return costs incurred.

Tracking

When your order ships you will receive an email with a tracking number.

Lost or damaged parcels

If your parcel is lost or arrives damaged, email us with your order number and we will help you. Orders with Shipping Protection are reshipped free of charge if lost, stolen or damaged in transit.

Wrong address

Please check your address carefully at checkout. If you notice a mistake, email us right away; once the order has shipped we may not be able to change it.