Refund policy

Last updated: 11 November 2026

30-day money-back guarantee

At Merry Pawkets you have 30 days from the day your order is delivered to ask for a return and a refund.

Conditions

• Return the product unworn, unwashed, with tags attached and in its original packaging.
• Include your order number or proof of purchase.

How to request a return

Email us at theonlysniper10@gmail.com with your order number and the reason for the return. We reply within 1-2 business days with the return address and instructions. Please do not send packages without contacting us first. Pack the product well and keep the proof of postage and tracking number.

Return costs

If you return a product because you changed your mind, you pay the return shipping. If the product arrives damaged, defective or is not what you ordered, we cover all costs.

Refunds

Once we receive the product (or proof of postage), we refund the product price to your original payment method within 14 days. Depending on your bank, it may take a few more days to appear in your account.

Damaged, defective or wrong items

If your order arrives damaged, defective or does not match what you ordered, email theonlysniper10@gmail.com with your order number and photos of the product and packaging. We will send a replacement or give you a full refund, at no cost to you.

Exchanges

Need a different size or design? Email us within 30 days of delivery and we will help you swap it. The new item ships once the original is on its way back; return shipping for a size or design swap is paid by the customer.

Cancellations

You can cancel at no cost as long as your order has not shipped. Email us as soon as possible. Once shipped, it is handled as a return.